Welcome to Amani Heirlooms. By accessing our website or purchasing our products, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting our website and/or making a purchase, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors. If you disagree with any part of these Terms, please discontinue use of our website and services.

2. Eligibility

Our services are intended for individuals who are at least 18 years of age. By using our website, you confirm that you are of legal age or have the consent of a parent or guardian to engage with our services.

3. Product Information and Pricing

a. Product Descriptions

We strive for accuracy in product descriptions; however, we do not guarantee that all information, including images and colors, is entirely accurate, complete, reliable, or current. Natural gemstones and handcrafted items may vary slightly in appearance.

b. Pricing

Prices for our products are subject to change without notice. All prices displayed on our website are in INR and include applicable taxes unless stated otherwise. Additional charges, such as shipping fees, will be calculated at checkout.

c. Errors and Inaccuracies

In the event of errors in product descriptions, pricing, or availability, we reserve the right to correct them and update or cancel orders accordingly.

4. Orders and Payments

a. Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse any order at our discretion, particularly if fraudulent activity is suspected.

b. Payment

We accept various payment methods, including credit/debit cards, UPI, net banking, and digital wallets through secure third-party payment gateways. By providing payment information, you confirm that you are authorized to use the selected payment method.

c. Order Modifications and Cancellations

Once an order has been placed, it cannot be modified. However, you may cancel an order before it has been dispatched by contacting our customer service team.

5. Shipping and Delivery

a. Shipping

We offer shipping within India and internationally, where applicable. Shipping costs and estimated delivery times will be displayed at checkout. All delivery timelines are estimates and not guaranteed.

b. Delivery

Our courier partners handle deliveries. While we are not liable for delays or damages during shipping, we will assist in resolving any issues.

c. Customs and Duties

For international orders, customers are responsible for any applicable customs fees and duties.

6. Returns and Exchanges

We accept returns and exchanges for eligible items within the period specified in our Return Policy. Returned products must be in their original packaging, unused, and with all tags attached. Customized or engraved items are non-returnable unless they have manufacturing defects. Please refer to our Return Policy for more details.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Vasundhra Raj Luxury Jewellery or its content suppliers and is protected by Indian and international copyright, trademark, and other laws. Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

8. User Conduct

By using our services, you agree not to:

• Use our services for unlawful or prohibited purposes.
• Disrupt or interfere with our website's security, functionality, or servers.
• Use automated systems or tools (e.g., bots) to access or monitor our website.

Any misuse of our services may result in termination of access and, if necessary, legal action.

9. Third-Party Links and Services

Our website may include links to third-party websites for your convenience. We do not endorse these third-party sites and are not responsible for their content, products, or services. Use them at your own risk.

10. Limitation of Liability

a. No Warranties

Our website and products are provided "as is" without warranties of any kind, express or implied. We do not guarantee that our website will be error-free or that defects will be corrected promptly.

b. Limitation of Liability

To the fullest extent permitted by law, Vasundhra Raj Luxury Jewellery shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.

c. Maximum Liability

Our maximum liability for any claim related to your use of our services shall not exceed the amount you paid for the specific product or service.

11. Indemnification

You agree to indemnify, defend, and hold Vasundhra Raj Luxury Jewellery harmless from any claims, damages, liabilities, costs, or expenses (including attorney fees) arising from your use of our services or violation of these Terms.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

13. Changes to the Terms of Service

We may update these Terms periodically to reflect changes in our business practices, legal obligations, or other reasons. Updated Terms will be posted on our website, and the "Last Updated" date will be revised accordingly. By continuing to use our services, you agree to the updated Terms.

14. Governing Law and Jurisdiction

These Terms and any disputes arising from your use of our services shall be governed by the laws of India. You agree to submit to the exclusive jurisdiction of the courts in Delhi, India, for any disputes.

15. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

Amani Heirlooms

📞 +91 98646 11967
📧 hello@amaniheirlooms.com

Thank you for choosing amānī. We value your trust and look forward to serving you with excellence in jewellery and customer service.